Política de envío

ALMA Jewelry For the Soul


Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).


U.S. Shipping

We ship within the United States.

Delivery estimates:


  • Standard: 3–7 business days
  • Expedited: 2–3 business days



Shipping rates are calculated at checkout.


Tracking

Once your order ships, you’ll receive a confirmation email with tracking details.


Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.


Delays or Lost Packages

Delivery times are estimates and may vary due to carrier delays. If a package is marked as delivered but not received, please contact the carrier directly.


Damaged Items

If your order arrives damaged, contact us within 48 hours of delivery with your order number and photos.


Packaging

Every piece is thoughtfully packaged with care.


Contact

Questions? Email us at soul@almajewel.com