Política de envío
ALMA Jewelry For the Soul
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
U.S. Shipping
We ship within the United States.
Delivery estimates:
- Standard: 3–7 business days
- Expedited: 2–3 business days
Shipping rates are calculated at checkout.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking details.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Delays or Lost Packages
Delivery times are estimates and may vary due to carrier delays. If a package is marked as delivered but not received, please contact the carrier directly.
Damaged Items
If your order arrives damaged, contact us within 48 hours of delivery with your order number and photos.
Packaging
Every piece is thoughtfully packaged with care.
Contact
Questions? Email us at soul@almajewel.com